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Question

Why am I being charged PST when I live in AB with an AB number?

  • January 20, 2024
  • 1 reply
  • 90 views

I just signed up last month. My first and subsequent bill have a charge for PST. I live in Calgary and have a 587 area code. Why am I being charged this and how do I get this removed?

Thanks,

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1 reply

Flo Koodo
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  • Official Rep
  • 6022 replies
  • January 20, 2024

Hi @meline500 

We have checked and one of the temporary numbers assigned when you signed up has a BC area code. The change to the number you brought over was after the first bill date.

Starting with the second bill, the taxes will apply based on the area code of the numbers you ported over.