Koodo Community
Community
Question

What is the process and timeline for refund of credit balance in Koodo account

  • 4 September 2022
  • 2 replies
  • 290 views
P

I was using koodo up to July and I have switched to another operator subsequently. There is a credit in my koodo account and I used to pay my koodo bill manually (Not pre-authorized payment) What is the process to get my credit amount refunded and how long does it take? 

This topic has been closed for comments

2 replies

R
Userlevel 7
Badge +4

Depending on the amount. It's usually shipped by mail 

When you like my post, my boss gives me a raise, my dog is happier and my kids love me more.
P

Thanks for the reply. I have shifted from the address in Koodo account. I am unable to update my address as well. Just curious how can I get it updated. 

Terms & Conditions
Koodo Community