I am postpaid customer, this month my credit card was charged a “KOODO TOP UP REAPPROV” with $15 plus 13% tax so $16.95 along with my monthly bill. I didn’t make any top up and have no idea what this is.
The only change to my account this month is that I chose to pay off the tab amount but that’s about $200 and has not shown on my bill yet.
Best answer by rikkster
View originalThis charge usually appears on your credit card statement and does not show up on your Koodo pdf e-bill. If you are certain that you or anyone else did not make this purchase, I would contact your credit card issuer. Report this as fraud and see if they’ll reverse or refund the charge.
I figured out. There was a top up last month for $25. Koodo only charged $10 in last bill and this is the second part of that charge. Not sure why it separates the charges in two.
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