Hello,
I want to cancel my koodo internet activation. I’ve received the hardware, but am not continuing with Koodo. When I follow the prompts to cancel in self serve/subscriptions, nothing exists and I get the message “It looks like some parts of this page couldn't be loaded. If you don't see what you need, please refresh the page or come back later.”
How can I ensure that my internet is canceled and that I can return the equipment?
Thank you!
Best answer by MilkyWay
Did you schedule a callback through Koodo Assist to speak with a rep? https://Koo.do/Chat
+4When’s your activation date?
You can only cancel the service, once the activation date has past.
Did you schedule a callback through Koodo Assist to speak with a rep? https://Koo.do/Chat
I didn’t, but I just did after this.
They took care of everything. Thank you!
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.