Told the activation fee would be waived, it was not. 
This sometimes takes until your 2-3rd bill to appear. As well, sometimes reps will provide something like a $5 for 10month bill credit instead of a straight $50 credit.

Told the first month of service would not be charged if i received no service/signal from my building (I did not immediately upon joining), but i was billed. 
Billing starts as soon as a sim card is activated, so this wasn’t right.

I suggested that it made sense to WAIT, until Telus internet was installed...rep Tony said No, that is not possible.
Some promotions require accounts to be tied together and to do so need certain things to be done first. It is indeed possible that the mobility line needed to be activated in order for the promotion to be properly applied.


In saying all of that, you can definitely return everything if its within the return period or cancel it if you’re outside. You’ll need to revisit the store to return (if bought in store) or can schedule callback at https://koodo.com/chat
 

Regarding the first month of service not being charged, they may mean the refund period from the Wireless Code of Conduct

If you do not exceed the following usage you can refund your purchase and not be charged for the service:

• 30 minutes of talk time (local and/or long distance)
• 50 text messages (incoming and outgoing)
• 50 MB data

https://www.koodomobile.com/en/help/returning-or-exchanging-your-koodo-phone