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Trouble paying my bill

  • November 21, 2025
  • 5 replies
  • 55 views

Anyone else having trouble paying your bill with a credit card?

5 replies

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  • Mobile Master
  • November 21, 2025

What error are you encountering?


Allan M
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  • Mobile Master
  • November 21, 2025

Is it appearing to only let you pay by bank? If so, click the little back button that they provide on the bank details page after clicking pa now and then it should give you the option to pay by credit card.


  • Author
  • Beginner
  • November 21, 2025

It shows me both options and when I go to pay by credit card I can enter the info for the card and then it fails when I tell it to pay..  I’ll try the bank option option and see if that works..


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  • Mobile Master
  • November 21, 2025

Try calling 611 and entering your credit card to pay this way


Flo Koodo
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  • Official Rep
  • November 22, 2025

@Jim Tower 

Can you please share what error you get when you try to make the payment? Please hide any personal details, as this is a public forum.