I have tried to pay my bill online a couple of days before, but it always shows, "The transaction didn't go through…..". My wife and I have similar accounts, but only I have this problem. I even used her credit card but no positive results. Yesterday I had to pay through a bank, today is the due date, and Koodo still hasn't notified me of my payment receipt. Even 'Self Serve' is still showing me the amount due. Not sure if it will affect my credit score.
The transaction didn't go through.
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+4If you paid by online banking, it might take 3,4 business days for the payment to arrive.
Not sure what happened with your payment error. Have you tried to dial 611 and pay with their automated system?
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