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On my January bill I was charged for USA texting can I get a record of those text messages 

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    • Oliver C
    • Mobile Master
    • 1605 replies
    • April 1, 2025

    Hi there,

    If you download your PDF bill from self serve it outlines the numbers you would have texted that triggered  the charges. Steps to do this can be found in the link. 🙂👍

    https://www.koodomobile.com/en/help/viewing-and-downloading-your-bills

     

    Just a guy trying to help out 🙂
    Flo Koodo
    1 person likes this
    • Flo Koodo
      Flo Koodo
    Flo Koodo
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    • Flo Koodo
    • Official Rep
    • 5998 replies
    • April 1, 2025

    Hi ​@Bobafix Please also check the usage section in self serve for more details of the messages sent and received on the day the roaming charges were triggered. 

    If you need further help, please let us know and we can send you a PM with more details.

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