Hello, Could someone from Koodo please reach out to set up a call? I keep a Koodo phone for my father, and the call back does not let me put in my own personal number to have a call come to me. The customer service call line is useless as well as the chat function which will not put me through to a person.
My Tab shows paid in full with my August bill, now the September bill continues to charge for it. Can this please be corrected.
Best answer by Boa_Guy Koodo
Hi there! Everything is normal, this month is your last payment.
Here is the start and end date for your TAB: Start date: 09/12/2020; End date: 09/12/2022; term: 24. Your billing cycle Starts on the 7th and ends on the 6th of each month.
Hope this helped.
Cheers, :)
+4Hi there! Everything is normal, this month is your last payment.
Here is the start and end date for your TAB: Start date: 09/12/2020; End date: 09/12/2022; term: 24. Your billing cycle Starts on the 7th and ends on the 6th of each month.
Hope this helped.
Cheers, :)
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