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My tab balance is -0.45, I want to upgrade my phone. I go to pay off balance and they want me to pay 36 which is my tab payment. I am wondering what happens to the left over money. Does it go towards my remaining balance of my upgrade?

 

thanks 

Can you post a screenshot of your tab balance screen from your self serve?

 

 

 

Ah I see what you are talking about now.

 

The $0.45 is the tab bonus.  This is different from the Tab.  You still have a $36 tab balance as noted at the top of that page,

Here is an explanation of the tab bonus

https://www.koodomobile.com/en/help/Tab-bonus

So, if you want to upgrade your phone now, then you need to pay off your tab balance of $36 and pay back bonus of $0.45. Total if $36.45 will be added to your next bill. 

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