Koodo Community
Question

So.... I gave Koodo 400$ by accident

  • 12 January 2023
  • 4 replies
  • 68 views

Was trying to transfer bill money to my brother, hit pay bills instead, and didn't even register who I was sending to until I hit confirm. Whoops. Now what do I do?

 


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4 replies

Userlevel 4

Call the bank to stop payment. 

Userlevel 7
Badge +4

Are you doing this via koodo's self serve website or from your online banking? 

Userlevel 4

Are you doing this via koodo's self serve website or from your online banking? 

Was trying to transfer bill money to my brother, hit pay bills instead, and didn't even register who I was sending to until I hit confirm. Whoops. Now what do I do?

 

Does Koodo self-serv have option to transfer money? I don’t think so.

It was definitely for online banking and the bank can stop payment if it wasn’t processed.

Userlevel 7
Badge +4

How long ago was this? If it was very recent, like today or yesterday maybe, your bank should be able to process a stop payment. Yiu’ll wanna call them right now to have a chance. 

If that doesn’t work, unless you need that money, you can let it in your Koodo account and it’ll pay of your bills until the 400 is used. And if you really need it back asap and the bank can’t reverse the payment, yiu’ll need to speak with a rep to get it credited back.