I am going to cancel my subscription tomorrow at the lambton mall. 519-464-2285
Best answer by MilkyWay
View originalsettings on phone means i can not roam In USA and i am not in the USA. this issue keeps coming up.
This topic has been closed for comments
You didn't answer
Userlevel 7
+4
If you want to cancel your service, you need to set up a call back through Koodo assist.
Then talk to a agent.
I am going to cancel my subscription tomorrow at the lambton mall. 519-464-2285
Did you turn off roaming on your phone? Have you tried to set your device to select your network manually? That way, your phone will not be connecting to a roaming tower and you will not incur any additional fees. It should also be noted that you should not post any personal details, as this is a public forum.
Wether you are with Koodo or someone else, whenever you are near a border, the phone will connect to the best network. If USA is the best network, then that’s the phone’s fault and not Koodo. Make sure you do as MilyWay suggested.
Note that if you restart your phone the network settings go back to automatic and you need to set it as manual to Koodo again.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.