Hi I got an urgent mail about payment required to avoid service disconnection but i already paid my bill 2 days ago. It says today is deadline to keep my account and I think it takes time for the money to be processed (also it’s sunday right now)
In this case, will the service be disconnected?
+4
Did you pay by bank? That takes three business days. I suggest you call #227 right away to avoid your line being disconnected- though I’m not sure if they are open on Sundays. It’s better not to cut it that fine in the future, but that’s water under the bridge I know :)
If your service does get disconnected, you can still call that number and get it restored, though in that case there will be a reconnection fee. Hope it all ends well for you!
Are you sure the e-mail is from Koodo? Sometime it's a fraudulant e-mail just make sure it's legit.
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