Service was disconnected, couldn’t make any calls but could still text and use Facebook messenger calling. Not connected to the internet. Bill has been paid, when will service be restored?
Question
service disconnected
+4Hi
We have looked into it and we can see the services are active for the line ending in *96.
Have you tried taking the sim card out and then back in?
if that doesn’t work, do you have the option to test the sim on a different device?
Hi
We have looked into it and we can see the services are active for the line ending in *96.
Have you tried taking the sim card out and then back in?
if that doesn’t work, do you have the option to test the sim on a different device?
It’s for my partner. He’s currently in the middle of the woods, was able to contact me Briefly to let me Know something was wrong. I’m at home with our new born
Are there any signal bars showing on his phone? If so, that means his service is still working and he is likely experiencing a weak network connection in the area.
Are there any signal bars showing on his phone? If so, that means his service is still working and he is likely experiencing a weak network connection in his area.
There was, he had 2 bars of 5g but mid messenger call I lost him & was unable to get him back.
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