Roaming chwrges - have not left New Brunswick

Hi,

I have several roaming charges on my account and have not left New Brunswick or been to the US. Can I please have these reversed?

I am also trying to make payment via your website and getting an error that the service is unavailable, is there an outage? Thank you.

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+4

Are you currently using a VPN to access your selfserve?

Regarding the roaming fee while staying in Canada,I will flag a rep to look into here

A Koodo customer, opinions are my own.

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