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Roaming Chrges without leaving country

  • March 20, 2026
  • 5 replies
  • 29 views

There are two $16 charges on one of our lines, and the phone has not left the country. Happened while on BC ferries from Vancouver Island to Vancouver.

Can someone help with this please?

Thank you.

5 replies

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  • Mobile Master
  • March 20, 2026

Do these charges show up on your most recent PDF ebill?


  • Author
  • Connector
  • March 20, 2026

Yes , Dennis on the current bill, under the ‘Tavin’ phone number , we have 4 phones under one plan. Thank you for your service


Mayumi
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  • Mobile Master
  • March 20, 2026

Can you edit your reply? Hide your phone number since this is a public community.

And I'll flag a rep while I'm here.


  • Author
  • Connector
  • March 20, 2026

Oops, thank you for that


Koodo
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  • Official Rep
  • March 20, 2026

Hi ​@Al S ,

We have contacted you in private as we would need more information.