Hi, there. I traveled to Mexico for 7 days and was on WI. Fi. The entire time for some reason, my phone would rome for an average of 1 minute before connecting. In lou, I was charged sixteen dollars a day. Wondering if something can be done with these charges.
+4Hi
For more information on how to prevent unwanted roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296
The charges are valid, but if you would like to dispute them further you can schedule a call-back through the Koodo Assist or send us a private message on social media via Facebook, X/Twitter or Instagram.
Reply
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.