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Roaming

  • August 19, 2023
  • 3 replies
  • 167 views

Koodo thinks I’m roaming in the States when I haven’t left Canada.

This topic has been closed for replies.

3 replies

Sophia
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  • Mobile Master
  • August 20, 2023

Did you get an actual invoice or just a heads up?


I received an email notification.


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  • Mobile Master
  • August 21, 2023

I received an email notification.

You can reply back to this post once you receive your bill and we can flag a rep to help you out.

To prevent this from happening again, make sure to  manually select your network to Koodo, so your phone does not automatically connect to a nearby U.S. cellular tower.