Koodo thinks I’m roaming in the States when I haven’t left Canada.
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Did you get an actual invoice or just a heads up?
I received an email notification.
I received an email notification.
You can reply back to this post once you receive your bill and we can flag a rep to help you out.
To prevent this from happening again, make sure to manually select your network to Koodo, so your phone does not automatically connect to a nearby U.S. cellular tower.
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