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Koodo thinks I’m roaming in the States when I haven’t left Canada.

Did you get an actual invoice or just a heads up?


I received an email notification.


I received an email notification.

You can reply back to this post once you receive your bill and we can flag a rep to help you out.

To prevent this from happening again, make sure to  manually select your network to Koodo, so your phone does not automatically connect to a nearby U.S. cellular tower.