Skip to main content
Koodo Community
Answer

Roam fee charged twice in 24h period

  • March 6, 2023
  • 2 replies
  • 253 views

My usage shows a roaming charge at 2040, then again at 0135 the following day in the same country.

 

I know when traveling to different countries in the same day with different roaming prices you get charged twice but this is not the case obviously.

Best answer by Timo Tuokkola

Koodo changed the way easy roam works some time ago. Instead of remaining active for 24 hours it now remains active until midnight on the day it is triggered, after which you will be charged for another day of usage.

This topic has been closed for replies.

2 replies

Timo Tuokkola
Forum|alt.badge.img+4
  • Mobile Master
  • Answer
  • March 6, 2023

Koodo changed the way easy roam works some time ago. Instead of remaining active for 24 hours it now remains active until midnight on the day it is triggered, after which you will be charged for another day of usage.


  • Author
  • Beginner
  • March 6, 2023

What an awful change.

 

Thanks for letting me know.