Hi, I am a Koodo prepaid customer and I am not able to register my debit card to my account.
My account got suspended recently and I am not able to make calls.
If anyone can guide me on what to do it would be very helpful.
Page 1 / 1
May be a temporary technical difficulty. Is it a Visa Debit card?
Meanwhile if you want to Top-Up you can always a get a voucher to resume services.
https://www.koodomobile.com/en/help/topping-your-prepaid-account
Right, you can't use an actual debit card on prepaid, only Visa debit card.
What error are you getting?
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.