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Question

Regarding register new payment info

  • March 17, 2023
  • 6 replies
  • 314 views

Hi, 

I tried to change my new credit card for payment, but I got an error message says “something wrong, try it later”. I fed up to change my cc information. what should I do? 

#227 is real customer service number? they asked me PIN number so I am not sure this is real number or not. I tired to VISA and VISA debit but both not updated. any advice will be helpful. Thank you!

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6 replies

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  • Mobile Master
  • March 17, 2023

Are you trying to pay 1 time or set up pre-authorized payments?

Have you tried clearing your browser’s cache?


  • Author
  • Connector
  • March 17, 2023

I tried to set up pre-authorized payment monthly. 


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  • Mobile Master
  • March 17, 2023

I tried to set up pre-authorized payment monthly. 

227 is a legit number but they wont be able to help with pre-authorized payments.

Try clearing your bowser's cache or login in incognito mode and see if they fixes the error


  • Author
  • Connector
  • March 17, 2023

Thank you for all replies. I cleaned all cache and also login in incognito mode but both are not working.

I feel dizzy now. 


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  • Mobile Master
  • March 17, 2023

Could be a system issue.  Are you able to make a 1 time payment on self serve? 

You can always add the pre-authorized payments at a later date when it is working


  • Author
  • Connector
  • March 17, 2023

I will try it later at my work computer. I think I should stop. thank you!