Koodo Community
Question

Refund after cancellation

  • 7 January 2023
  • 1 reply
  • 116 views

Userlevel 2

How do refunds work after cancellation?  I cancelled back in mid December and my final bill was generated with a negative balance.  Thought they would just put the money back on my credit card but so far nothing.

 

thanks


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1 reply

Userlevel 7
Badge +4

Yes only if you have pre authorized payments. 

Check out the Transferring your number to another provider section. 

https://www.koodomobile.com/help/things-know-about-cancelling-koodo