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Question about Tab Balance buyout

  • September 15, 2022
  • 3 replies
  • 192 views

If I were to buyout my remaining tab balance, what would happen to my table bonus balance? Would that disappear or be altered? And would I be able to change plans to a different Koodo plan? Bonus Balance is a new feature that wasn't around last time I bought a phone through Koodo.

Thank you!

Best answer by Allan M

The tab bonus remains there until the 24 month period elapses.

 

If you upgrade to a new phone on the tab, cancel your line, or change to an ineligible plan, that remaining tab bonus will be charged on your next bill.

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3 replies

Allan M
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  • Mobile Master
  • 12312 replies
  • Answer
  • September 15, 2022

The tab bonus remains there until the 24 month period elapses.

 

If you upgrade to a new phone on the tab, cancel your line, or change to an ineligible plan, that remaining tab bonus will be charged on your next bill.


Allan M wrote:

The tab bonus remains there until the 24 month period elapses.

 

If you upgrade to a new phone on the tab, cancel your line, or change to an ineligible plan, that remaining tab bonus will be charged on your next bill.

What’s deemed an ineligible plan? BYOD plans?


Allan M
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  • Mobile Master
  • 12312 replies
  • September 16, 2022

Correct. It would have to be a plan eligible for the tab that the phone would be on.