New customer and the 2 lines ported in got billed $25 prestige number billing so both lines are $25 a month more than the contract rate
Can't find anything on what that billing is
Solved
prestige $25 billing
Best answer by Georgia Koodo
Hi
This topic has been closed for replies.
Can you elaborate on the issue? Are you able to provide a screenshot of your bill showing a detailed list of charges? Make sure to remove any personal details, as this is a public forum.
According to the Koodo page, it is a charge that is added when you requested a search for a specific phone number when you activated your account or if you changed your number. Did you specifically ask for this number?
No
I ported number a first then on once set up ported number b
Their webpage for some reason ported number b on top of a instead of being it's own line
Customer service identified the issue and fixed it ... No mention of charging to fix a webpage issue
+4Hi
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.