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Prepaid to monthly - keep same SIM?

  • 10 August 2022
  • 2 replies
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I want to switch from being a prepaid Koodo customer, to a monthly plan. Can I do this and have the new plan immediately activated with the SIM card I already have?

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Best answer by Dinh 10 August 2022, 21:57

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Postpaid service is separately operated from prepaid, so you couldnt simply switch to postpaid just by calling them and couldn't use the same SIM.

To switch, you could follow the instructions written by Koodo here https://www.koodomobile.com/en/help/moving-prepaid-postpaid-monthly-service

Thank you for that info.  It’s annoying!