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Pre-Authorized Payments Discount not applied

  • November 24, 2025
  • 1 reply
  • 60 views

 My $5.00 Pre-Authorized Payments Discount hasn’t been applied to my last two bills. Or at least I don’t see it on my bill, and my bill was more expensive.

Best answer by Flo Koodo

Hi there,

We have looked into it and we can confirm the discount for pre-authorized credit card payments has been discountinued, as per the notice on the September bill.

We recommend checking the PDF bill for September, page 7 for details.

If you switch to pre-authorized bank payments, the discount will start applying again.

For more info, please check https://www.koodomobile.com/en/help/auto-pay-discount

This topic has been closed for replies.

1 reply

Flo Koodo
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  • Official Rep
  • Answer
  • November 24, 2025

Hi there,

We have looked into it and we can confirm the discount for pre-authorized credit card payments has been discountinued, as per the notice on the September bill.

We recommend checking the PDF bill for September, page 7 for details.

If you switch to pre-authorized bank payments, the discount will start applying again.

For more info, please check https://www.koodomobile.com/en/help/auto-pay-discount