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hi, I've paid my bill through the bank account (pay now option, not with the pre-authorised payment).

However, it kept showing the amount I have to pay and I assume I need to give a couple of days till the payment is processed. 

  1. Does the “Tell us you've paid this balance” option only show after the due date? cuz I currently can not see it.
  2. How long does it normally take til the koodo receives and confirms my payment? (my due date is in 3 days)

Thank you

Payment via credit card are immediate.  Payment through a chequing account will take 3 to 5 business days to process.