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Payment and Refunds


Question: I made an accidental payment on November 7th, 2023 to my Koodo bill. Will I be getting a refund? I called three times, the first two times I was told I would be directed to the finance department but the call was ended on btoh tkmes. Called a third time and was told that my refund was declined and I was not notififed of it. I was told that I was to get my refund withint 6-8 weeks by the way. 

Best answer by Mayumi

If you over paid your bill, it will stay in your account as a credit. You will pay less next week.

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2 replies

Mayumi
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  • Mobile Master
  • 10320 replies
  • Answer
  • January 16, 2024

If you over paid your bill, it will stay in your account as a credit. You will pay less next week.


  • Author
  • Beginner
  • 1 reply
  • January 17, 2024

Thank you for replying. Much appreciate that.