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Paying back Negative balance to non-Koodo customer

  • 6 February 2022
  • 3 replies
  • 611 views
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I had few lines in Koodo and closed all of them in Jan. Now my Koodo bill got generated and I see a negative balance. How will Koodo pay that amount? I tried Koodo assist but there is no way to find an answer for this. Whom should I reach to get this amount from Koodo?

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Best answer by Dennis 6 February 2022, 08:24

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Userlevel 7
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https://www.koodomobile.com/help/things-know-about-cancelling-koodo

 

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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Thank you for quick reply and reference. 

Bernard Koodo
Userlevel 7
Badge +4

@ExKoodo  Looks like you have the answer.  

For other that may read this post….if one simply types “Koodo owes me money” or something similar and follow a quick couple of clicks Koodo assist will provide detailed answer:

 

 

 

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