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Question

Pay with international card for boarding Student

  • 8 September 2023
  • 2 replies
  • 36 views

I have 2 lines for my daughters that are studying in Montreal and I returned to Mexico. Now I am unable to pay the bill because my credit cards are international. I understand that I might be able to register my card but I am unable to find where or to schedule a call back since they can't call international phones.

I have read of many costumers with similar problems and no one has been able to give a usable answer.

Is there a way to talk or chat with a Koodo representative?


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2 replies

Userlevel 7
Badge +4

@banosr If you could private message us on Facebook we can get your card validated and override the system to ensure going forward you could use the card for payments. 

Ok, Thank you.