How do I get to talk to a person at Koodo? I have tried to schedule a callback but it says myi number is not associated with the account. So I can't schedule a callback. I want to pay my final bill but can't because Koodo will not accept the same credit card I have used for over a year. I used it just last September. I have tried calling the numbers on the website but I cannot call them from my current location. I can find no way to get to talk to a person. I cannot pay my bill at this time because Koodo will not let me.
Question
pay my bill
Are you trying to pay online? Are you able to call 611 to pay?
An alternative would be to pay via online banking
+4How do I get to talk to a person at Koodo? I have tried to schedule a callback but it says myi number is not associated with the account. So I can't schedule a callback. I want to pay my final bill but can't because Koodo will not accept the same credit card I have used for over a year. I used it just last September. I have tried calling the numbers on the website but I cannot call them from my current location. I can find no way to get to talk to a person. I cannot pay my bill at this time because Koodo will not let me.
If you already canceled, dialing 611 will not work.
Koodo doesn’t have a direct number to call though. If you would like to speak to a rep, you have to schedule a call back from Koodo. You have to schedule a new customer (not exsiting one) and schedule to a Canadian number only
Are you a prepaid or postpaid customer? regarding the credit card, is it a Canadian credit card?
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.