Hi Koodo community,
I switched to Koodo a couple of months ago at a Kiosk, the clerk there helped me set up a plan of 55/mo with 8GB data, and I also get monthly credit of $10 + MC Service Discount $10 (for 24 mo), so I pay 35/mo for 8GB.
Now that I see on self service there is a plan of 55/mo with 50GB data, I wonder if I change my plan to this new one, will I continue to receive the current monthly credit ($10+$10) on my bill? or I would have to pay for the full 55/mo?
(This is not part of the question but - last month I wanted to switch to a new promotional plan of 35/mo with 20GB data I saw at a Kiosk, but the Kiosk clerk said as a current Koodo customer, I’ll have to schedule a call back - which I tried, multiple times, but couldn’t get a call back anyhow! 😡... Then earlier this month, I received the data offer in SMS and replied Add25 within the next week - nothing happened, I got no reply ever since. 😡)
Best answer by Allan M
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