Get modem and router after waiting 2 days and a week after pre-paying. No internet and they still haven't replied about a technician. How do I cancel and get my money back?
Solved
Money back please?
Best answer by Allan M
When is your activation date? A lot of times you get the equipment before the service is activated.
If you did indeed want to cancel, you’d have to schedule a callback to do so at https://koodo.com/chat
+4When is your activation date? A lot of times you get the equipment before the service is activated.
If you did indeed want to cancel, you’d have to schedule a callback to do so at https://koodo.com/chat
Thanks. Today is the date. I did talk to them and they are suggesting its the line outside. But its Rogers infrastructure so. Went through a quick phone call earlier to troubleshoot and then they said they would schedule a technician. Said they'll call back in 2 hours...at 4pm est
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