I signed up for three lines but when I check my bill I only see one $10 credit (showing as an equipment credit).
Solved
missing $10 credit on $30/60GB plan
Best answer by Flo Koodo
Hi
We have checked the details and we can confirm the bill credit was applied to your bill. We recommend checking pages 6, 11 and 12 for more details.
The first bill is usually higher due to the first bill proration https://www.koodomobile.com/en/help/your-koodo-bill-after-youve-activated-a-new-account-or-added-a-new-line
Let us know if you have further questions.
This topic has been closed for replies.
+4Hi
We have checked the details and we can confirm the bill credit was applied to your bill. We recommend checking pages 6, 11 and 12 for more details.
The first bill is usually higher due to the first bill proration https://www.koodomobile.com/en/help/your-koodo-bill-after-youve-activated-a-new-account-or-added-a-new-line
Let us know if you have further questions.
I’ll take your word for it because the bill is very messy with these partial charges. Could’ve it have just been a month from the date I signed up? Thanks for checking anyway. I’ll check back next month if it’s not right.
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