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Hi,

 

My spouse and I switched to Koodo during their Black Friday promotion. We each created our own Koodo accounts, and we each pay monthly (post-paid). Now I want to merge our accounts together so that we only get one bill.
 

An agent at the Koodo kiosk said it’s free to merge accounts but we need to do this via callback. The callback agent said merging accounts costs $50... Which one is correct? 

 

Is there another way to put two Koodo numbers on one bill for free?
 

Thanks in advance
 

 

If you wanted to move one line to another, it will cost $50. I am not sure if the rep at the store had another way to do it but that was the normal way https://www.koodomobile.com/en/help/transfer-of-ownership-town

You could come back to the store, and see if the person can provide a different way and “free”

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