Do you provide a detailed receipt when I pay my monthly phone bill online? Something that shows the MERCHANT receipt number/transaction number (in addition to my account number), amount, paid, date, method of payment. Similar to when you make a purchase in a store an you receive an itemized receipt from the merchant.
The emailed receipts that show no information other than the amount paid, are insufficient for our needs, and we will potentially need to switch providers. The account history section doesn’t offer a merchant transaction number, is there anywhere else we should be looking?
