7 months later and Koodo still won't process my MasterCard payment with MS Edge. Koodo is the ONLY merchant out of the dozens with whom I make on-line MasterCard payments using MS Edge. Koodo is the only merchant with whom I have to use Google Chrome to make my MasterCard payment. And Edge is based on Chrome! Koodo: Cutesy but a joke.
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+4Are you a prepaid or postpaid customer?
Interestingly, Using Microsoft Edge, I just used my MasterCard to pay Koodo bill this month few minutes ago. It went through fine without any issue. I am a postpaid customer.
A Koodo customer, opinions are my own.
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I am a postpaid customer, and apologies. I didn’t complete one of my sentences In my original comment. The second sentence should have read: “Koodo is the ONLY merchant out of the dozens with whom I make on-line MasterCard payments using MS Edge THAT REJECTS MY MASTERCARD TRANSACTION.” The gist however was clear I suspect.
+4Robert Bell wrote:
I am a postpaid customer, and apologies. I didn’t complete one of my sentences In my original comment. The second sentence should have read: “Koodo is the ONLY merchant out of the dozens with whom I make on-line MasterCard payments using MS Edge THAT REJECTS MY MASTERCARD TRANSACTION.” The gist however was clear I suspect.
I don’t know the exact reason for your case honestly. You can try again next month to see if that works.
You can always set up pre-authorized payments and not have to worry each month
https://www.koodomobile.com/en/help/setting-pre-authorized-payments
Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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