When I signed up for Internet, it stated that the equipment and set-up fees are charged to your credit card, but that going forward for monthly charges, you would have to request automatic payments to your card if that’s what you choose. I don’t want my card charged. I want a bill and to be able to pay it on my own. You can’t state one thing then do another, that’s not good customer service. How do I change this?
Page 1 / 1
Koodo internet is a prepaid service. It means you have to pay upfront to use it. There isn’t bill like postpaid service unfortunately. https://www.koodomobile.com/en/help/koodo-internet-billing-faqs
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.