May I please receive a call from a Koodo rep. Thanks.
Best answer by MilkyWay
View originalKoodo account has been deactivated and there's a credit balance remaining
This topic has been closed for comments
Userlevel 7
+4
What exactly happened with your account? Are you behind in payments ? It's not clear from your message…
If you cancelled your account, you will receive a refund the same way you paid (either check or through your bank account), normally within two months. You can report back here if you haven’t received anything yet!
May I please receive a call from a Koodo rep. Thanks.
Are you saying that your line was cancelled and there is a credit on your account? If that is what you are talking about, you will receive the refund by cheque or your pre-authorized payment method for any amount over $5. It will take around 30 to 60 days. https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.