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Question

jist moved from the koodo and payments are keep coming in

  • February 5, 2026
  • 1 reply
  • 39 views

I need to speak to a live agent to dispute 

A wrong payment. But the self-service wont let me get a call back saying that my number is not right.

So how shall I get a live agent to call me?

I had eft payment withdrawn from last month but still get charged again.

1 reply

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  • Mobile Master
  • February 5, 2026

What is the issue with your payment? Did you port out of Koodo?

Can you provide a screenshot of your bill showing a detailed list of charges? Make sure to remove any personal details, as this is a public forum.