Koodo Community
Question

is paymybill@koodo.com legit?

  • 17 September 2022
  • 3 replies
  • 238 views

I keep getting an email about paying a balance . But I don’t recognize the account number. It’s from this email. Can anyone help?


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3 replies

Userlevel 7
Badge +4

If you don’t recognize the account number, ignore it. I receive e-mails from koodobilling@mailing.koodomobile.com

Userlevel 7
Badge +4

I keep getting an email about paying a balance . But I don’t recognize the account number. It’s from this email. Can anyone help?

It is hard to know whether it is legit without seeing the actual email message. Can you send a screenshot? 

Userlevel 7
Badge +4

It’s an exploit of the old email-sms messaging system. I believe Koodo is working on it but until then, all you can do it ignore it.