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I upgraded my account, but what I see is less?

  • August 25, 2023
  • 3 replies
  • 192 views

RobertWein

Yesterday I upgraded my account, to the 35 Gb plan 

But I just looked at where I’m at, and what it shows is FAR less than I used to have!!  Anyone have an idea what’s up, or is it simply time (it’ll switch when the month ends).  

 

Thank you!

Best answer by Allan M

When you switch a plan mid month, you get a prorated amount of data for the rest of your billing cycle.

In your case, you had 2 days left so you got 2 days worth of your data (2.3GB).

When your billing cycle resets, you’ll get the full 35GB.

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3 replies

Allan M
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  • Mobile Master
  • Answer
  • August 25, 2023

When you switch a plan mid month, you get a prorated amount of data for the rest of your billing cycle.

In your case, you had 2 days left so you got 2 days worth of your data (2.3GB).

When your billing cycle resets, you’ll get the full 35GB.


RobertWein
  • Author
  • Organizer
  • August 25, 2023

That’s kinda what I’d wondered, but wasn’t sure, but now I am -- thank you!!


RobertWein
  • Author
  • Organizer
  • August 26, 2023

I just got this, which I’d expected after what you’d told me