Hi there I just seen the email saying my account was disconnected, I lost my phone and sim card back in March and have been unemployed up until last month so I haven't been able to get a new one hooked up yet but I tried to pay off what I owe Koodo yesterday but I accidentally sent it to the wrong Koodo account number. I already had one saved in my payee list on my online banking and I sent it to that one. I signed in to my Koodo account afterwards and noticed that it was telling me to send the money to a different account number. (I assume the account number changed when my account got disconnected?) What can I do about this? Are you guys able to transfer it over to the proper account number? It was a very significant amount, $673.94 so I either need it transferred to the right account number or refunded so I can pay it to the right account number.
Solved
I sent money to the wrong Koodo Account Number.
Best answer by Dennis
ryleyao7 wrote:
Are you able to do that? you have my info? that would be so awesome thank you!
No. This is a public forum and a koodo forum at that. You will need to contact your bank
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I’ll call the bank to cancel the transfer right away!
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ryleyao7 wrote:
Are you able to do that? you have my info? that would be so awesome thank you!
No. This is a public forum and a koodo forum at that. You will need to contact your bank
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