Skip to main content
Koodo Community
Question

I'm getting double billed for my streaming services

  • March 7, 2026
  • 3 replies
  • 23 views

I had much difficulty signing up for streaming services and now I'm getting double billed. I need someone from Koodo to fix this please. 

3 replies

Flo Koodo
Forum|alt.badge.img+4
  • Official Rep
  • March 7, 2026

Hi ​@CGulka 

Just to double check, are you seeing two different charges for Stream+?

Please do not post personal information here as it is a public forum.


  • Author
  • Beginner
  • March 7, 2026

Yes I am seeing two charges on my credit card each month


Flo Koodo
Forum|alt.badge.img+4
  • Official Rep
  • March 7, 2026

Thank you for confirming ​@CGulka 

We have just sent you a PM so we can confirm some more details, please check your community inbox when you get the chance.