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Question

I got charged for messages sent to the US from Canada

  • May 1, 2023
  • 2 replies
  • 174 views

I am new to Koodo and received my first bill. I got charged for 2 messages sent to the US from Canada and my plan includes unlimited international text and picture messaging sent from Canada. Why was I charged ?

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2 replies

Dinh
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  • Mobile Master
  • May 1, 2023

If you signed up with Koodo recently, your plan might not include international SMS/MMS. If possible, can you post the detail of your plan here? (Hide/delete all personal information before posting pls)


Bernard Koodo
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@PaulS The ‘Perk’ you picked for your plan was a ‘speed boost’. 

 

You could certainly change it the international SMS feature better suits your needs.