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Question

How to Cancel my internet....

  • March 27, 2026
  • 5 replies
  • 30 views
J

I’ve tried to call and the call just keep disconnecting or super long hold. I just want to cancel the internet.

5 replies

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  • Dennis
  • Mobile Master
  • March 27, 2026

Canceling Internet has been difficult lately.  Let me flag a rep for you.

Just make sure you are logged into your self serve account here on the community

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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  • johnlo888
  • Author
  • Beginner
  • March 27, 2026

I think I am logged in from my self serve account.

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    • Dennis
    • Mobile Master
    • March 27, 2026

    Great.  A Koodo rep has been flagged for you

    Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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    • johnlo888
    • Author
    • Beginner
    • March 27, 2026

    O I finally got through the call after 3 hours and they were just able to cancel it.

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      • Dennis
      • Mobile Master
      • March 27, 2026

      Glad your issue is resolved.

      Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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