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Helping my B-in-law out


Good evening everyone. I am trying to assist my b-in-law who has a Koodo Acct and can’t remember the login/password details. He has moved internationally and would like to finalize paying what he owes Koodo and move on with an international provider. Unfortunately we cannot get a live rep callback (we are international………...and they don’t call international numbers.) Could someone please assist us by providing us options to get information so we can pay the final bill with online banking and close this chapter? Many thanks in advance and have a great day.

Best answer by Sophia

The easiest way to contact Koodo from abroad is probably by sending them a private message through Facebook or Twitter. They will be able to get you logged into your account again, so that you can pay your final invoice :)

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3 replies

Sophia
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  • Mobile Master
  • 12515 replies
  • Answer
  • April 3, 2022

The easiest way to contact Koodo from abroad is probably by sending them a private message through Facebook or Twitter. They will be able to get you logged into your account again, so that you can pay your final invoice :)


Thank you very much Sophia. If you could send me a link to the Facebook route, I will forward to him (I don't have a Facebook or Twitter acct). 

 

Have a great day!


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  • Mobile Master
  • 6176 replies
  • April 3, 2022
Tarrazu de CR wrote:

Thank you very much Sophia. If you could send me a link to the Facebook route, I will forward to him (I don't have a Facebook or Twitter acct). 

 

Have a great day!

https://m.me/Koodo