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Help, I just set my account up and my plan doesn't match my order

  • February 2, 2026
  • 1 reply
  • 45 views

I just activated a new account with the following plan, but when I go to my account i’m being charged $50 for 60GB. Am I missing something???

MONTHLY PAYMENT:  
5G 60GB Nationwide (up to 250Mbps) $37.50
911 Government Fee $0.95
International Calling On $0.00
International Voice Roaming $0.00
US Easy Roam $0.00
International Data Roaming $0.00
International Easy Roam $0.00
 
Total due each month
(plus taxes and fees)
$38.45

Best answer by MilkyWay

The one you see on your Self-Serve account is the original price of the plan. It is a special offer for new customers where you get a 25% discount for a period of 24 months and an auto-pay discount for $10 if you set up pre-authorized payments from your bank account. It will go back to $50 after the credit expires.

1 reply

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  • Mobile Master
  • Answer
  • February 2, 2026

The one you see on your Self-Serve account is the original price of the plan. It is a special offer for new customers where you get a 25% discount for a period of 24 months and an auto-pay discount for $10 if you set up pre-authorized payments from your bank account. It will go back to $50 after the credit expires.