I logged on to my account and there are over $400 dollars of long distance calls to various African countries that i never made!!! What kind of system is Koodo running - the scheduled callback better have a solution immediately.
That is strange indeed. And none of those calls can be found in your phones call logs?
As well, what kind of phone are you using/were you using when those calls were placed?
None of the calls are on the phones call logs. Its my fathers coolpad 3311A
I’ll flag a rep to assist
Thank you! There are four more calls to Tunisia and Madagascar on the current billing period as well! This is insane and horribly disappointing.
Hi
We have sent you a PM, so we can further assist, plesae check the inbox under your community profile when you get the chance. Thanks!
I just got my bill and there are $200 worth of long distance charges on my account that arent in my call log!! This has to be resolved asap!
I just got my bill and there are $200 worth of long distance charges on my account that arent in my call log!! This has to be resolved asap!
I suggest you create a different thread of your own. A snapshot of the bill (without any personal information) is also helpful. A description of your current plan as well as detail issue description might be also informative for other to help you.
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