The easy roam charges (mistake) were removed from my bill but the taxes were not. This topic has been covered in another post by me (with account history screenshot) but apparently no one can identify my account. I’m hoping this new post can rectify that.
If not I’ll have to go through the schedule a callback option which I find tedious.
I don't think create a new post help. Rep or other community member would ask you same question again here.
You have conversation between rep and you, screenshot of account history and what you have done so far in your original post.
Stay in your original post. Darius mentioned that they sent you a message there.
I also add some questions there.
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